Announcing a New Customer Portal for
an improved customer experience.
Trilogy Analytical Laboratory is excited to share that our new Customer Portal is live!
The new online portal will be your one-stop resource for submitting samples, communicating with the laboratory and will allow you to access and download your results.
Trilogy’s new customer portal is cloud-based so you can easily log onto your account from any device that has internet access.
Trilogy’s Customer Portal will allow you to…
- Submit samples online
- View past sample submissions submitted via the portal
- View and manage multiple site locations/divisions
- View up-to-date sample statuses
- Communicate directly with laboratory regarding your samples
- View, download and print result reports
- View and download invoices
- Navigate to trilogylab.qbench.net or enter the customer portal through the trilogylab.com homepage by following the prompts to Submit Samples.
- Login using unique email-specific credentials.
Note: If you’re a new user to the portal or this is your first time logging in, please complete and submit this form.
After being set up in the system by Trilogy’s customer service team, you’ll receive a confirmation email that will contain a link to set your unique password.
Click the blue Log In To Customer Portal button.
View or download the document below for more guidance and directions.